Terms & Conditions | Construction Scheme
By Using Our Site You Accept These Terms and Conditions
Please read these Terms and Conditions carefully and ensure that you understand them before using Our Site. These Terms and Conditions, together with any other documents referred to herein, set out the terms of use governing your use of this website, www.constructionscheme.com (“Our Site”). It is recommended that you print a copy of these Terms and Conditions for your future reference.
These Terms and Conditions were last updated on 26-March-2024. Your agreement to comply with these Terms and Conditions is indicated by your use of Our Site. If you do not agree to these Terms and Conditions, you must stop using Our Site immediately.
Training Course Providers
constructionscheme.com is a “gateway” to purchase the products and services of carefully selected and monitored training course providers subscribing to the website.
Bookings – Contract of Sale
When you make a booking through constructionscheme.com, you will be sent an e-mail confirming receipt of your booking and containing the details of your booking. Your booking represents an offer to us to purchase, which is accepted by us when we send an e-mail confirmation to you to confirm the course booking. It is essential that you provide us with a current e-mail address, which can be used to communicate with you on any matters relating to your booking. It is your responsibility to advise us of any changes to your email address or other contact details.
There are three types of bookings as explained below:
• Bookings – Subject to Confirmation: Bookings that are Subject to Confirmation by Training Providers are not continuously updated with availability by Providers as spaces are booked. Therefore, there is a chance that your booking may not be successful, particularly if the course date is very near. Should your initial booking be unsuccessful we will, wherever possible, offer an alternative to best match your requirements, but you are not obliged to accept an alternative.
• Confirmed Free Space Bookings: Confirmed Free Space Bookings relate to courses that are updated with Availability Status. Availability is confirmed at the time of booking when booking one of these courses on the constructionscheme.com website.
• Payment Details: If you choose to pay by Cheque or BACS, the ‘Payment Details’ section of the Confirmation of course booking should be used as your Proforma invoice. This is for immediate payment and will need to be paid in full at least 30 days prior to the course start date. Making the payment to Construction Scheme by the deadline dates is your responsibility and although we will chase the payment, we will not accept responsibility if you fail to make payment by 30 days prior to the course start date. If these conditions are not met, Construction Scheme reserves the right to cancel the place on the course with the trainer and you will be liable for cancellation fees as set out in the section below and any additional costs incurred by Construction Scheme for this cancellation.
• E-learning/Distance Learning Courses: Unless otherwise agreed, all fees for e-Learning and distance learning courses are payable in advance. Course access is granted and/or course materials despatched once payment has been received. Refunds cannot be offered once course access is granted on course materials.
Cancellations, Reschedules, and Course Transfer Policy
Although rare, from time to time, training providers may need to cancel or reschedule courses. Should a training course be cancelled for any reason, you will be fully reimbursed of all course costs including VAT and any fees paid, unless an alternative date has been offered and accepted. This is the full extent of the liability which Construction Scheme has for any indirect, incidental, punitive, special or consequential losses or damages arising from course cancellations or rescheduled courses.
Course Cancellations Table
| No. of Days Before Course Start Date | Course Cancellations |
| More than 21 working days | 20% of course fees |
| Between 11 and 20 working days | 40% of course fees |
| 10 or fewer working days | 50% of course fees |
Please note that course transfers may be subject to an administration fee in addition to any cancellation fee arising from the transfer (as detailed in the table above). If Construction Scheme incurs any charges as a result of your transfer, these will be passed onto you. Fees will be calculated based on how much notice has been given, the duration and accreditation of the course, and the individual training provider’s terms.
Delegates who fail to complete all parts of the course will not be eligible for any refund or free transfer, although exceptions may apply due to individual circumstances at the training provider’s discretion. This includes those attending virtual or e-learning courses who experience equipment or internet issues.
Course and Event Information
Information relating to courses and events provided by Training Providers is carefully monitored for accuracy, errors or omissions. However, Construction Scheme cannot be held responsible for any errors in this information, including but not limited to Providers claims of Approvals and Accreditations.
Courses are non-residential unless explicitly stated in the course overview or course description. Refreshments and a light lunch are typically provided on full day courses but cannot be guaranteed. Course start times will be confirmed in joining instructions sent by the Training Provider. Unless otherwise stated in a specific course overview, all delegates must be able to speak, write, and understand English.
Specific Course Requirements
Some courses may have very specific prerequisites or terms and conditions attached, for example, specific experience or qualifications might be necessary for some courses and health requirements might exist for certain practical courses. For courses being held at venues provided by you (In Company/Own venue courses) there may also be specific prerequisites, such as venue requirements and standards, maximum delegate numbers or requirements for you to supply plant, equipment or materials for the course. Where such prerequisites exist, they will be outlined in the general information relating to the course. You will also be asked to confirm acceptance of these during the booking process.
VAT, Credit, and Debit Card Fees
Construction Scheme is primarily a business-to-business operation. For corporate credit cards we charge 2.55% of the net course value. For debit cards there is no additional cost. VAT is charged to the customer in addition to the basic course costs. Fees will be clearly outlined during the booking process.
Quality of Service Provision
In using the Construction Scheme website you fully accept and understand that this is a portal to third party training providers. Whilst Construction Scheme continuously monitors the quality of course being delivered by appointed Training Providers, we cannot directly assume any responsibility or liability for the actions, products, and services of providers and any other third-parties. We will, however, do everything practicably possible to resolve any quality issues arising from the use of our website to book your courses.
Issue of Certificates
Successfully achieved certification will be sent directly to the candidate rather than the booker of the course, in accordance with the guidelines of accrediting bodies. Certificates are typically issued by the training provider within 4-6 weeks of the course completion date. Construction Scheme must be informed if the candidate has not received their certificate within this timeframe. If a significant amount of time between the course completion date and the Construction Scheme team being notified has passed, candidates may be required to pay an administration fee for a duplicate certificate.
Web Site Licensing, Access and Use
Use of the constructionscheme.com website includes, viewing the website, making bookings, reviewing bookings, and changing bookings or transferring to links provided on the website. Any other use of the site requires written consent before use. You may only establish links to this website with prior written consent from Construction Scheme.
By using the constructionscheme.com website you agree not to access, monitor or copy information for your own commercial benefit or the benefit of another party or to use any data mining, robots, spiders, scrapers or other automated data gathering and extraction tools, without prior written permission. You also agree not to make any attempts to attack the infrastructure of the website.
Changes and Updates to these Terms and Conditions
These terms and conditions may be updated from time to time, and the terms and conditions prevailing at the time of booking will apply. Continued use of the constructionscheme.com website indicates your agreement to them and any subsequent amendments.
CONTACT US
If you have any questions regarding these Terms or any other matter, you may contact us by writing to us at
Construction Scheme
WC2H 9JQ
71-75 Shelton Street,
Covent Garden, London,
United Kingdom
Contact- 033 3 303 1186
e-mail- info@constuctionscheme.com
